03 Sep 2010 · No Comments
Subscribing to Service-now.com automatically entitles you to 2 to 5 instances (the number of allocated instances depends on the size of your subscription). But how to distinguish them when working on it?
10 Aug 2010 · No Comments
Video: how to use the Navigation Panel in Service-now.com
05 Aug 2010 · No Comments
Video: How to use and customize the Homepage in Service-now.com.
25 Jun 2010 · 1 Comment
Competitors are getting very creative when attemping to limit the damages of the Service-now.com tsunami. Some of them use some FUD to stop the “Service-now.com peril”. That’s the case of a French ITSM tool competitor and one or two other legacy ITSM tool vendors who are running as quickly as possible away from their customizable platform and pushing customers to accept a one-size-fits-all, out-of-the-box ITIL approach.